Tag Archives: teacher workload

Feedback to maximise student progress and minimise teacher workload

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Source: pixabay @Darkmoon_Art

Giving meaningful feedback to students is a key lever for improving student progress, and also a primary draw on teacher time. On the latest episode of my podcast, The Edu Salon, I discuss feedback with Professor Dylan Wiliam, including what feedback is most likely to be effective for student learning, and how feedback practices can address issues of teacher workload. Dylan reminds us that feedback is not to improve the work, but to improve the learner. It should not be a post-mortem dissection of past work, but rather provide understandable information about, and incite action towards, how to improve next time. For feedback to be effective, the student needs to engage with it, reflect on it, seek to understand it, and act on it.

Teachers employ a range of feedback strategies such as: marking and annotating student work; whole-class feedback through markers’ reports unpacking trends and patterns; marking keys showing what correct or good answers include; rubrics that describe what students can do and the next level of achievement; exemplars of student work to illustrate what good responses looks like; and videos of student practical or performed work for students to reflect upon. Teachers work towards provision and processes of feedback that allow students to do the thinking around feedback, rather than merely emotively reacting to a mark. This might be by protecting time for students to process and act on feedback, withholding marks until the student has acted on feedback, or providing opportunities for students to re-do tasks.

This week, I returned the marked mid-year examination to my Year 12 Literature class. This is a deliberately slow and intentional process that takes at least one lesson. First, I explain to students that what I am least interested in is the mark they received, and what I am most interested in is what they can learn in order to make improvements between now and their next exam. Then, the students receive the written reflection proforma, exam paper, and markers’ report (outlining the marking key and the whole-cohort feedback). Then, students reflect in writing about what they learned through their experience of revising, preparing for, and sitting the exam. For instance, was the exam paper what they expected? Were they adequately prepared? Were they familiar with the terminology and concepts of the questions? Did their exam strategy and time management work well, or would these benefit from adjustments? Next, students receive their annotated papers and build on their reflection. What were their strengths? On what could they improve? What could they do and what will they do between now and the next exam?

Once students have reflected as much as possible, shown me their reflection, and we have had a one-on-one conversation about their learnings and planned actions, they receive the rubrics that include their marks, as well as indicating where they went well and less well in addressing the criteria. They then complete their written reflection and upload a summary of what they did well, and what action they will take to improve. In the lessons following (and/or between lessons at other scheduled times), I make time to speak to each individual student about their understanding of the feedback, what they have done well, and how to best invest their time to improve. Students often re-write their least successful response, or set a plan for practising responses to questions and revising content.

Giving feedback, as important as it is, should be manageable for the teacher. In Western Australia, the curriculum authority is moving towards a rule of no more than eight assessments across the year (including examinations) for Year 11 and 12 courses. The move to fewer summative assessments is encouraging teachers to assess less, find alternate ways of gauging student understanding, and teach explicit revision strategies to support students being assessed on multiple topics studied over time, rather than topic by topic as they are taught and learned. (Also listen to the podcast episode for discussion of how to leverage students’ cognitive architecture to make the most of long term and working memory.) A bonus is that teachers and students feel less like they are hurtling from assessment to assessment, and more like time is spent learning, revisiting, and reflecting.

Fewer assessments for students to complete means fewer assessments to mark, and potentially more time for students to engage with feedback. Spending time on students working to understand feedback is crucial for student progress and also means that all the hard work teachers put into providing feedback is understood and utilised by the learner. In the podcast episode, Dylan discusses his suggestion that teachers do ‘four quarters marking’: about 25% marking in detail, 25% skim marking to inform teaching, 25% teacher-monitored student self-assessment, and 25% peer assessment. (You can read more about this approach in Carl Hendrick and Robin MacPherson’s 2019 book What Does This Look Like in the Classroom?) This is likely to be an approach that challenges traditional practices and expectations of students, parents, teachers, and school leaders. It is, however, a provocation that reminds us to consider how our feedback practices engage the student as self-regulated learner committed to continuous improvement. As Dylan says in the podcast episode: “Good feedback works towards its own redundancy.”

Teachers and school leaders: well-being or ill-being?

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Concern about teacher and school leader wellbeing

Teacher and school leader wellbeing is an increasing issue for education systems around the world. Some commentators call teaching a profession in ‘crisis’ or ‘distress’. Many sources point to the emotional, mental, and physical health of those working in schools as something that needs to be seriously considered.

Some literature suggests that one quarter of those who begin teaching leave the profession in the first five years, often citing mental health, emotional exhaustion, workload, and wellbeing issues as reasons.

The Gonski 2.0 report (Gonski et al., 2018) names unstable employment patterns, and a heavy and increasingly complex workload, as reasons for attrition in the teaching profession.

A week ago The Guardian published this article on increasing teacher workload, saying that according to one UK teacher wellbeing index, “nearly three-quarters of teachers and 84% of school leaders now describe themselves as ‘stressed’, and more than a third of education professionals have experienced a mental health issue in the past academic year. Almost half (49%) believe their workplace is having a negative impact on their mental health and wellbeing.”

The longitudinal Australian Principal Occupational Health, Safety and Wellbeing Survey of principals and deputy principals reveals worrying trends in school leader wellbeing. The 2018 survey (Riley, 2019) involved 5934 participants. Its findings include the following.

  • 53% of principals worked upwards of 56 hours per week during term with ~24% working upwards of 61-65 hours per week;
  • 40-45% of participants take prescription medication for a diagnosed condition.
  • Principals experience high levels of job demands (1.5 times the general population) emotional demands (1.7 times) and emotional labour (1.7 times) being the highest demands when compared to the general population. This is correlated with higher levels of burnout (1.6 times higher), stress symptoms (1.7 times higher), difficulty sleeping (2.2 times higher), cognitive stress (1.5 times higher), somatic symptoms (1.3 times higher), and, depressive symptoms (1.3 times higher).
  • The two greatest sources of stress for principals and deputies are Sheer Quantity of Work, and Lack of Time to Focus on Teaching and Learning.
  • Principals’ stress is caused largely by increasing Mental Health Issues of Students, Mental Health Issues of Staff, and Teacher Shortages.
  • The prevalence rate for Threats of Violence is 45%, with close to 1 in 2 principals receiving a threat.

In their chapter in Flip the System Australia: What Matters in Education, Andy Hargreaves et al. (2019) acknowledge that teachers struggle to collaborate effectively amidst the frenetic rate of reform in education and ever-increasing workloads and accountabilities. They assert that there is no student wellbeing without teacher wellbeing, so teacher wellbeing is something we need to care about.

Should teachers and school leaders be expected to put the needs of the children in their care ahead of their own health and their own children? Should they be expected to teach social, emotional, and life skills, as well as the curriculum? Should they be scored and performance managed based on limited and limiting accountability measures? Should they be pressured into spending their leisure time working and their own money on resources because it shows that they care and are ‘good teachers’? Should overwork, late night emails, and accessibility during weekends and holidays be normalised?

If wellbeing of staff is an issue in our education system, what can leaders do, and what can we each do for ourselves?

Leadership of staff wellbeing

School leadership is key to staff wellbeing. Just this week, WorkSafe has launched an investigation into one Australian school, its psychosocial environment, and the psychological and physical safety of its staff.

Wellbeing in schools is about more than meditation, yoga, fitness classes, and complimentary employee counselling. These have their place (and I enjoyed workplace yoga for years), but addressing teacher and school leader wellbeing also means seriously considering workload, expectations, and accountabilities.

Those leading systems and schools need to ask: How do our norms and culture contribute to wellbeing or ill-being? What is the work that is really important and that makes a difference? What can we take off teachers’ plates? How do we balance high professional expectations with high levels of support? What does it look like when we treat our staff as human beings with relationships, bodies, and lives?

Schools need to think carefully about teachers’ multiple, competing duties, and make time for meaningful collaboration around student work, student data, curriculum, and pedagogy, as well as time for teachers’ core business: actually teaching (and planning and assessing).

The Gonski 2.0 report suggests that “much greater assistance could be given to reduce their [teachers’] hands-on administrative workload, particularly in schools that are part of a larger system. This assistance includes: exploring reduction and/or simplification in administrative burdens placed on schools and their reporting requirements (including simplification of work health and safety requirements); appointing more dedicated administrative resources to schools; identifying quality external providers to which schools may be able to outsource some administrative responsibilities; and exploring new models for school management including chief operating officers or business managers accountable to the principal” (p.88).

School leaders can make transparent decisions, underpinned by organisational vision and clear principles. We can exercise compassion. We can resist hyper accountabilities, narrow frameworks for assessing teachers, and negative narratives of schooling. We can create our own measures of success for our schools, teachers, and students. We can enable flexible working arrangements, and ensure we listen to and encourage honest feedback from our staff.

We can also consider an approach to professional learning that is about growth. This can include staff voice and choice, and supportive processes such and mentoring and coaching. In this way, leaders can acknowledge the complexity and humanity of teaching and schooling, and facilitating staff autonomy and agency. Staff can feel like trusted, valued professionals and authors of their own learning and development.

Individual wellbeing

wellbeing

some of my wellbeing spaces

Those of us working in education need to give ourselves permission to protect and nourish our own health and relationships. That means time to sleep, to exercise, to enjoy nutritious food, to be silent and still, to be with our families, to spend time with our friends, to attend our children’s events, to breathe. It means prioritising these things even when the work feels crushing or breakneck in ways that seem to squeeze out everything else.

Like many who work in education, I find putting work to the side a challenge, but the old adage applies: we need to fit our own oxygen mask before we can assist others. We need to look after ourselves if we are to effectively serve our staff, students, and school communities. Personal wellbeing is not optional.

When author, prison officer, social justice advocate and education powerhouse Celia Lashlie died in 2015, her family published some of her final words:

“We become complacent about the need to take care of ourselves… always something more to do. Some of this is driven by our desire to save the world, others driven by the desire we have to reach the many goals we have set ourselves – many of them superficial.

Late last year I slowly became unwell. The stress of the lifestyle I was living, the demands I made of myself, the demands the people made of me and expected to meet became too great and as 2014 closed I was diagnosed with pancreatic cancer that had spread to my liver. No treatment, no cure, only palliative care. I’d waited too long to look after myself and my body broke.”

For me, these words were a sober reminder to educators that while we may want to do our utmost to make a positive difference, we should also work hard at looking after ourselves.

 

References

Gonski et al. 2018. Through Growth to Achievement Report of the Review to Achieve Educational Excellence in Australian Schools.

Hargreaves, A., Washington, S., & O’Connor, M. (2019). Flipping their lids: teachers’ well-being in crisis. In D. Netolicky, J. Andrews, & C. Paterson (eds.), Flip the System Australia: What Matters in Education, 93-104. Abingdon: Routledge.

Riley, P. 2019. The Australian Principal Occupational Health, Safety and Wellbeing Survey 2018 Data.

Teacher workload vs. student learning

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As teachers, our jobs are about supporting students in their learning and development. Teachers are constantly in service of their students, their students’ families, and their school community. But we are also human beings who have bodies, families, and relationships.

On Friday I missed my self-imposed weekly blogging deadline because I was up past my eyeballs in English exam papers. As I marked, I was wrestling with a dilemma: increasing my marking  workload with a view to student learning, or protecting my wellbeing by streamlining the marking process.

When you have 120 papers to mark in a short time, the easiest way to do that is to put a mark only on each paper, and publish a markers’ report that synthesises comments and feedback to the group. The long, hard way to do it is to annotate and write a comment on every paper. My dilemma was that, while a marker’s report is useful for students, I believe that annotations and comments on papers will help students to understand why they got the mark they did and how to improve for next time. That annotating and commenting on every paper takes much longer and results in more time and more pressure, while taking time away from other work streams and from my family. The other nagging feeling I had was that many students may not engage with the comments I was taking so long to formulate, making the whole lengthy exercise a waste of time. My experience with handing back exam papers, however, tells me that students can’t often make the connections between their work and a marker’s report; the annotations and comments can help them make sense of where they can improve.

In the end, I couldn’t stop myself from annotating and commenting. I decided to carve out more time (day, evening, and weekend) so that I could provide students with information they could use to help them do better next time. Students will have a number of assessments, plus their end of year exams and their tertiary entrance exams, still to come. As a teacher, I couldn’t pass up the opportunity to do what I hoped would be helpful for students in preparing them for the learning that comes next.

But it has meant that I’ve spent less time with my kids, less time looking after myself (I tend to find less time to make meals for myself and to exercise while under a heavy marking deadline), my neck has seized up (probably thanks to hours spent cocking my head as I read and write on papers), and have come down with a cold (it’s winter here so perhaps that is coincidence rather than evidence of compromised immunity).

While exams are a summative assessment, when my students receive their exams back, they will be led through a formative process of reflection, action, conferencing with me, and target setting. This process is based on the UK’s Assessment Reform Group’s summary of the characteristics of assessment that promotes learning. According to the ARG, assessment that promotes learning:

  • is embedded in a view of teaching and learning of which it is an essential part;
  • involves sharing learning goals with students;
  • aims to help students to know and to recognise the standards they are aiming for;
  • involves students in self-assessment;
  • provides feedback which leads to students recognising their next steps and how to take them;
  • is underpinned by confidence that every student can improve; and
  • involves both teacher and students reviewing and reflecting on assessment data.

Student engagement with their own work, its feedback, the marker’s report, and subsequent setting of next steps and how to take them, can help summative assessments like exams become learning opportunities. My students will be required to act on the feedback, as recommended by much feedback literature. My annotations and comments on students’ papers will form part of this process of engagement, reflection, and action.

As teachers, we often find it impossible to compromise our desire to help students, even if it means sacrificing our own time and wellbeing to do so. It’s why we need to make good decisions about where to expend our efforts. We also need to carve out time for self-care when we can, and find ways to nourish ourselves during the peaks of our workload. I’m looking forward to an overseas family holiday in the next holidays!