Education research and the teaching profession: Barriers and solutions

Beware the great wall of research. Proceed with caution. (Taken in George Town, Penang.)

Tonight’s #aussieED Twitter chat has been advertised as talking about ‘bad research’ and ‘good research’, and also asking ‘where can a good teacher turn?’ for research. The topic of research in education is a popular one. Teachers are encouraged to use evidence-based and research-informed practices. They are encouraged to know what research is worth listening to, what is worth ignoring, and what has been debunked (hello, learning styles and other neuromyths like ‘we only use 10% of our brains’ and left/right brain learning). Education researchers seek to disseminate their research to the profession. Some organisations seek to bridge the gap between education research and practice. Yet a gap remains.

What barriers are in the way of the teachers and school leaders accessing research to inform their practice?

  1. Time. Teachers and leaders in schools are busy. So busy that often their wellbeing and mental health suffers. It is extremely difficult, especially in the face of multiple accountabilities, for those working in schools to find the time to trawl through academic journal articles and lengthy books in order to decipher research and ponder its relevance to their daily work.
  2. Access and cost. Most academic journal articles are behind a paywall and many academic books have a hefty price tag often well over $100. I have written for both, and the irony is that credibility in the academy is based on publishing in these kinds of texts, yet these are the least accessible for practitioners.
  3. Misrepresentation. The media often misrepresents education research, publishing catchy or sensationalised headlines and simple messages that ignore the complexities or realities of education research. For example, the Sydney Morning Herald recently reported that flipped learning was ‘a new teaching method’ that might be piloted in Australian schools, despite the fact that Australian educators have been using (or intentionally not using) flipped learning for more than ten years. Meanwhile, education terms like ‘growth mindset’ become ubiquitous and meaningless. That is, everyone uses them without ever having engaged with the original research or the responses that have come since.
  4. Simplification. There are dangers to pushing an evidence-based ‘what works’ agenda. Firstly, as Dylan Wiliam so often says, everything works somewhere and nothing works everywhere. But simple league tables of ‘what works’ in education abound. On the one hand these seem useful summaries of research for time-poor teachers, yet they are tools that can be misused and misunderstood if educators do not draw back the curtain to look behind the summaries to the research on which they are based. Meta-analysis mixes together multiple studies in a way that over-simplifies or misrepresents the research on which it is based. For a longer explication, see my extended discussion of meta-analysis in education.
  5. Commodification. There is money to be made in the big business of education. ‘Research’, ‘evidence’, and ‘data’ have become sloganised and used to promote books, professional learning opportunities and conferences. There is a fine line to walk between providing support to the teaching profession by making research accessible, and the corruption of message and purpose that happens when people seek to make money from it, focusing on sales and branding over the authenticity and credibility of what is on offer.

So, what’s the teaching profession to do? Where can we turn when much research is either inaccessible or so multitudinous that it is impossible for the average professional to wade through and find meaning? When the media and some companies or edu-experts are promoting and selling (often contradictory) silver bullets that are too good to be true?

  1. Provide teachers with the questions to ask about research. Context matters, for instance. Where did the studied intervention work? For whom? Under what conditions? Method matters, too. How many participants were in the study? From what school contexts? Via which methods were data generated? What were the ethical considerations and how were these dealt with? What can the study tell us, and what is it unable to tell us? For instance, randomised control trials (RCTs) minimise bias and are often cited as the gold standard of research, but have their own limitations and are not the most appropriate vehicle to answer every research question. A multiplicity of research approaches gives us diverse ways of understanding education, but we need to interrogate the approaches and arrive at conclusions with caution.
  2. Do post-graduate study. Of course this option is not for everyone, and it shouldn’t be a necessity for teachers, but being a Masters or doctoral candidate does provide library access as well as developing an understanding of a variety of research methods.
  3. Consider creating a research role for school, department, or district. While budget constraints might make this difficult for some schools or education departments, a role of ‘Research Lead’, ‘Head of Research’, or in my case ‘Dean of Research and Pedagogy’, can provide a conduit between a school or system and the world of education research. I have written here about some of the things I have been doing to build a research culture in my school.
  4. Build a professional reading repository for your school, district, or system. This might include subscriptions to practitioner or academic journals (e.g. Australian Educational Researcher, Learning & Instruction, Journal of Educational Change), as well as access to research-based practitioner books or academic books. There are also affordable subscriptions, like those of the Media Centre for Educational Research Australia (MCERA), the imminent researchED Magazine, Australian Educational Leader, and the UK Chartered College of Teaching’s journal Impact.
  5. Engage with blogging and online publications. Part of the reason I blog is to give back and contribute to the education community. I work in a privileged school that has the resources to put me in a role where I get to read, write, research, design professional learning opportunities, work with teachers, and help others to do the same. My blog, along with others such as that of the excellent and always-sense-making Gary Jones, seeks to illuminate and summarise research for a practitioner audience. Blogging also engages an audience of international colleagues whose feedback and challenges help to shape my thinking. Online publications such as the EduResearch Matters blogThe Conversation and the Times Education Supplement are also vehicles used by scholars to make research accessible to education practitioners.
  6. Engage with academics and universities, via professional learning or school-university partnerships in order to bridge the gap between those doing educational research, and those seeking to understand and enact it in practice.

At this time two years ago I was attending the American Educational Research Association conference in Washington DC to present on my PhD research. I have attended three Australian Association of Educational Research conferences. I am a research-immersed practitioner. Alongside my full-time school leadership role (in which I also teach English and Literature), I am a research adjunct at a university. I engage in both research and practice. This road, however, is always a winding and imperfect one. Teachers, school leaders, researchers and education commentators need to work together to understand and enact education research and its implications.


Doing even better things

My word for 2018 is metamorphosis, which for me is a lot about letting go. I’ve been thinking about what ingrained habits, automatic behaviours, and stale dreams, I can shed this year as I move towards my next zero birthday and my anniversary of ten years since I returned to Australia from the UK. To move into metamorphosis right now feels like I need endings before I can think about any butterfly-esque new beginnings.

I’ve been thinking on what Professor Dylan Wiliam often says:

We need to prevent people from doing good things, to give them time to do even better things.

It’s not that I am filling my days and nights with wasteful things. I do many fun, productive, worthwhile things. In fact, perhaps part of my problem is my constant feeling that every minute I spend must be worthwhile, as though an unproductive minute is a wasted minute. It was my personal trainer who challenged me to reconsider my downtime. He said my health is being affected by an unceasing stress response cycle and that my body is constantly overloaded with adrenaline, cortisol, and norepinephrine.

I have gotten into some not-so-helpful habits, probably ones that working or studying parents often get into. It started in 2011 when I returned to work part-time after my first period of parental leave. My first child was 6 months old. I felt anxious that I might be perceived not to be working hard or long enough, or that I might be late responding to something, so I put my work email on my phone and responded to emails in the playground, in the supermarket queue, and in life’s cracks where I might previously have been daydreaming or looking around. Then in 2012, after having my second child, I returned to work again. I also enrolled full-time in my PhD (because: nerd bucket list!) and so I spent all my spare time (between work and parenting 2 children under 2) working on my doctorate. I managed to submit my thesis within 3 years of enrolling, and completed shortly afterwards, but I had set in motion a dangerous pattern. Once my PhD was done, I presented at more national and international conferences, and ramped up my academic and blog writing. I went from part-time work back to full-time work.

My downtime had become a different kind of work. I wasn’t having breaks. I was switching from teaching work to leadership work to domestic work to research work. Or I was using my non-work non-productive time to prepare for the next bout of work or productivity. Or I was so tired that in the evenings I would halfheartedly watch bad tv or trawl social media in the name of ‘time to myself’. I continued with all of this through some very rough personal patches and did my utmost not to let work, home, or doctorate, be affected. I had some good tricks, like seeing my PhD as intellectual ‘me time’, using calendars and to-do lists with military precision, and switching off from the rest of the world when I was playing with my kids. But is checking social media or writing a blog after the kids have gone to bed the best way to spend my time? Is it helping me to wind down for a good night’s sleep? Multiple work trips and conference presentations can be rewarding and invigorating, but can also negatively impact family time and lead to more stressful work weeks before and after. Is moving from the paid work of my days to the unpaid writing of my nights and weekends stoking my internal fire, or just exhausting me in a relentless cycle of Doing The Things.

What Things am I doing, and why?

I have begun to pare back my obligations. I have turned my email and social media notifications off and buried Facebook in the back of my phone. I’ve withdrawn from my Book Club. I’m reconsidering how often to post on this blog and am thinking perhaps ‘when it takes my fancy’ would be ok, rather than keeping myself to a schedule. I am figuring out how to protect my most productive time for my most important projects and how I might schedule in regular silence and stillness. My trainer has recommended flotation tank therapy.

I’m hoping that lightening my load will help me to stop doing some good things in order to do even better things. Some of those even better things are those I am passionate about (like writing what I’m burning to say, editing an important book, or serving the community via board-member type positions) and some are in the name of self-care, like getting a good night’s sleep, protecting a regular exercise schedule, and working out how to properly stop.

METAMORPHOSIS and emerging from the chrysalis: #oneword2018

taxidermy butterfly left to me by my scientist grandfather

It’s that time of year when we’re recovering from the holiday season and gearing up, or regenerating, for the new year. It’s a time, often, of reflecting on the year that’s been and planning for the year ahead. For the last few years I have used a ‘oneword’ to clarify my intent for my year. While I sometimes forget the oneword intentionality I have set, especially when life is at its busiest or most pear-shaped, mostly I find that choosing a single word allows me to bring a mindfulness to my year that is based on an essential focus to which it is easy to return across a year.

In 2015 it was CONQUER, as I worked at a ruthless pace to submit my PhD in between parenting my two young children and working 0.8 at my school.

In 2016 it was MOMENTUM, as I tried to capitalise on my PhD through lots of presenting (including at AERA) and writing from my thesis, still in the spaces between life and work.

In 2017 it was NOURISH, as I worked to clarify my work and life by focusing on that which nourished me.

On 2017 …

In 2017 my oneword embodied itself in multiple aspects of my life. As my youngest child entered full-time school, I returned to full-time work that has been nourishing in its focus. That is, I’ve been grateful to spend my time in areas of passion and purpose: teacher professional learning, building a research culture, focusing on staff development, and leading the Library, as well as teaching English.

In 2017 I have said ‘yes’ to projects because they are nourishing experiences for me, or because I have been burning to say something. My formal 2017 publications, for example, have been:

I have also joined the Board at my children’s school, and become a member of Evidence for Learning’s Research Use and Evaluation Committee. These commitments are about contribution, giving back, and making a difference; through them I receive the nourishment that comes from doing something worthwhile.

In 2017 I have spent nourishing time with my family, including a couple of lovely holidays. I have been seeing a new personal trainer whose strength and conditioning sessions have meant that my regular three-day-long headaches seem to have disappeared. Working with him has meant looking after my body, paying more attention to it, and getting stronger.

To 2018 …

2018 is around the corner and I’ve been considering what might be my fundamental intention for a year that already feels like an ending before it has begun. The end of 2018 will mark 10 years since I returned to Australia from the UK. That decade is a time in which I have had my two children, from pregnancy to babies to primary school students. It’s the decade in which I completed my PhD. The end of 2018 will mark a full decade of working at my current school (well and truly my longest ever period of employment). And at the end of next year I will have a zero birthday. The years from 2009-2018 feel like a chrysalis from which I will emerge at the end of next year. (I’m no doubt influenced here by the book I’ve just finished: Stephen and Owen King’s 715-page novel Sleeping Beauties in which women around the world are falling asleep indefinitely and being cocooned in mysterious chrysalides.) This seems a perfect time for looking back and looking forward.

On Twitter it was a close race ….

For 2018 I have considered the word CREATE because I have some projects I’m keen to progress. I have considered STRENGTH because I would benefit from focusing on the strength of my body as well as the strength of my advocacy for others and perhaps for myself. But I am going to tackle a more complex and messy word this year: METAMORPHOSIS.

It’s not that I think 2018 will be filled with transformation. In fact, it’s more likely to be about consolidation and simplification (think Marie Kondo’s KonMari method applied to life, or perhaps Sarah Knight’s life-changing magic of … ahem … figuring out what not to worry about). METAMORPHOSIS isn’t just about change. It isn’t that I think I’ll grow proverbial wings in the space of a year. But it is about development and moving on to another stage. For me that stage is mid-teaching-career, post baby-having, post-PhD stage. It’s time to figure out what ‘mid’ and ‘post’ look like when they are my ‘now’.

METAMORPHOSIS is also about letting go. It is about shedding old skins, old bodies, old habits, old values, old dreams. It is about considering what I want to take into my next decade, and what I’m willing to leave behind. After a few packed but fragmented years, full of simultaneous, competing, overlapping commitments (teaching! school leadership! PhD! academic writing! presenting at conferences! pregnancies! parenting! moving house! all at the same time!), it’s about re-assessing how I am spending my time and considering where it might be that all my endeavour is leading me.

The questions I will ask in 2018 in order to be mindful of METAMORPHOSIS in 2018 are:

  • What might flight, freedom, joy, and purpose look like and feel like for me?
  • How might I imagine the next decade and what might I need to do to get there?
  • What do I want to focus on doing and what can I stop doing, or do less of, in order to fulfil that focus?

Flipping the flippin’ education system

I have been thrilled in the last couple of weeks to be part of the Flip the System publishing movement. Its inception was the original 2016 book, dreamed up and brought to fruition by Dutch teachers Jelmer Evers and René Kneyber: Flip the System: Changing education from the ground up. In it, a number of contributors discuss the purpose of education. They urge schools and teachers to resist complying with the decrees of policymakers or kowtowing to external accountability measures. Rather, they promote trusting the teaching profession to influence the education system from the bottom up and the inside out. You can see Jelmer speak in his TEDX talk about how he and René conceptualised subverting the system to promote teacher agency and collaboration.

Then, on 29 November 2017, a new book—Flip the System UK: A Teachers’ Manifesto, edited by Lucy Rycroft-Smith and Jean-Louis Dutaut—was published. This book applies the notion of flipping the system to a UK context, offering a suite of voices intended to elevate teacher professionalism and empower teachers to effect change from within the education system. In this UK volume is a chapter I have co-written with Australian teachers Jon Andrews and Cameron Paterson, entitled ‘Flipping the system: A perspective from Down Under’. Here, we offer a way of thinking about flipping the system from an Australian perspective. That Flip the System UK sold out its first print run in its first night of publication says something about the magnetism of this movement. Editor Lucy Rycroft-Smith has been tweeting some excellent threads about the book from her @honeypisquared Twitter account. These are wonderful précis of the book’s contents, especially for those of us who have yet to receive our print copies of the book.

What these contributions to the Flip the System books so far show, are the commonalities amongst the global community of teachers. The Netherlands, the UK, Australia, and other countries around the world, are all facing reform agendas driven, not by those in classrooms or schools, but by those appointed to governments or catapulted to guru status, or those who might profit from their own reform recommendations (“Look! Education is in crisis. <Insert oft-wheeled-out-reason-for-education-crisis>. Here, buy my silver bullet / snake oil.“).

It was thrilling to have my first book chapter published in the last couple of weeks (hoorah! with more chapters in the long publishing pipeline). Even more exciting was that Jon Andrews, Cameron Paterson and I also signed our own book contract for a Flip the System Australia book. In it, we, along with an arsenal of incredible authors, will situate the Australian context within the global milieu, standing on the shoulders of Evers, Kneyber, Rycroft-Smith, Dutaut, and the Flip the System contributors thus far. From an Austraian lens, we and our contributing authors will argue for the wisdom of practitioners and the agency of the teaching profession, and for allowing teachers to take the lead as a trusted and meaningful part of global education conversation, policy, and practice.

So, a book chapter, a book contract, and being part of a global movement to re-professionalise, re-empower, and re-claim teaching? I’m flipping excited!

Educators: Hold the line on voice, autonomy, and trust

Can we hold the line in the face of challenging circumstances?

This week I was thrilled to welcome Professor Pasi Sahlberg to my Western Australian school to talk to our leaders—from coaches and team leaders to Heads of Faculty, senior leadership and the Executive—about school leadership and what high performing education systems do. Pasi’s list covers things about which many of us leading in schools, and researching and writing about education, are concerned: collaboration, learning and wellbeing, trust-based responsibility, continuous improvement, and equity. They are also guiding principles for teachers in classrooms, who use what Pasi calls ‘small data’ every day. In my PhD, which was based around effective school change and transformational professional learning, these were also themes that emerged; in particular, my research surfaced trust, professional collaboration, and continuous improvement through a range of educator-centred experiences.

I am reminded of the chapter I have co-authored in the upcoming Flip the System UK: A Teachers’ Manifesto book. In it, Jon Andrews, Cameron Paterson, and I, cite Sahlberg’s concept of the Global Education Reform Movement (GERM) and its destructive influence on teacher voice, power, and agency. We argue for a re-professionalising and re-humanising of teaching and education.

I am reminded, too, of my speech to the Australian Council for Educational Leaders conference last year about trusting and supporting teachers. In his new book, FinnishED Leadership: Four big, inexpensive ideas to transform education, Sahlberg supports the autonomy of teachers and schools. He writes:

Strengthen collective autonomy of schools by giving teachers more independence from bureaucracy and simultaneously investing in teamwork in your school. This enhances social capital that is proved to be a critical aspect of building trust within education and enhancing student learning. (p.43)

He notes that the Finnish government spends 30 times more funds on the professional learning and development of educators than on accountability procedures, such as tests and surveys.

We live in a time of compliance and performativity. Australian schools are like tin cans being crushed from the outside-in by a focus on the results external testing (NAPLAN, HSC, WACE, VCE, PIRLS, TIMMS, PISA, the upcoming Phonics Check) and on publicly published league tables and competition-based publications such as the myschool website.

When Pasi spoke to leaders at my school, robust discussion ensued. He challenged us to ask what is within our control, what it is that we can change, what we would do if we could enact our dream for the best way of serving our students, starting tomorrow. He challenged us to question the systemic and regulatory parameters within which we operate, and to hold the line on those things we know will make a difference to our students.

Sahlberg’s work is supported by that of others, such as Michael Fullan’s on the wrong drivers for education reform, and Fullan’s work with Andy Hargreaves on professional capital in their book, Professional Capital: Transforming teaching in every school, and in the Journal of Professional Capital and Community. The Flip the System movement, too, beginning with Jelmer Evers and René Kneyber’s book Flip the System, brings together and champions the voices of teachers, academics and education experts in order to reclaim the space of education discourse for those working within schools.

So, what can we do in our own contexts? How might we reshape the narrative of education, or advocate for the following?

Less testing

More collaboration

Less accountability

More equity

Less competition

More trust

Teaching apprenticeships: Legitimate pathway or the death of the profession?

Teaching is a complex profession that requires a range of knowledge, skills, and practices. It also has a human, emotional, and relational dimension. I have been a teacher for almost 20 years and despite multiple degrees, constant professional learning, and decades of experience, I am still constantly learning and incrementally improving in terms of my teaching practice.

Last week UK education secretary, Justine Greening, announced that higher apprenticeships will become a technical route to teaching in the UK. That is, someone wanting to become a teacher will not need to earn a university degree, but will be able to do so via a vocational path.

That the Schools Week article suggests that low apprenticeship wages will be a cost-saving measure for schools suggests that an apprenticeship pathway to a teaching career is about cheaper, faster labour, rather than how to train teachers in the best way. This has been pointed out by Laura McInerney who says, “This shift to apprenticeships, therefore, starts to look like a way to pay A LOT of teachers a low-wage throughout their ‘training’ years —  and never pay many of them a full wage,” undermining Greening’s claim that she wants teaching to remain a highly regarded, high status profession.

McInerney also notes that teachers are very attached to the notion of our profession as a graduate one, in which a university degree provides part of the foundation. As a member of the profession, I feel this, and have been challenged on social media about whether I am being a snob about qualifications by being critical of the notion of apprenticeship teacher training. Others, too, have been accused of elitism for opposing the apprenticeship idea.

Even though these reforms are being suggested in the UK rather than Australia (and it has been almost 10 years since I have taught in the UK), I’ve been thinking about it over the last week. Why do I believe that teachers should have a degree? Is resistance akin to snobby elitism, or is this a key issue on which we must hold the line?

As part of my current role I place student teachers at my school for their teaching practicums, and I wonder if all schools provide appropriate workplace learning environments. But much of my gut feeling about an apprenticeship route to the classroom is around a belief that teaching should be a valued, knowledgeable and skilled profession. Teachers should be respected members of our communities. I don’t think a degree is sufficient for teaching–it’s not all we need–but I think it is necessary. A degree provides a foundation of knowledge, integrity, and credibility, in terms of subject knowledge and theoretical knowledge of teaching itself. It is also about the skillset we get through the process of a university degree. My various university qualifications, including the PhD, have provided me with the bedrock for the learning I do every day in the course of my career. My university studies also show my students, and the school community, that I value education and have expertise to share. The qualifications of a school’s leaders and teachers are often published, demonstrating the education foundation of that school’s staff and suggesting their capacity to educate the students in their care.

What do you think? Should teachers have university degrees or are more vocational pathways to the career appropriate? Can an apprenticeship have parity with a degree? Does learning teaching ‘on the job’ make sense? Or will apprenticeship options, and related wages and conditions, devalue and demoralise the profession?

Feedback: It’s emotional

it’s emotional (Jeanne Moreau in Elevator to the Gallows)

The red pen is symbolic of marking. It’s viscous crimson ink, staining crisp white pages, is bedded in the history of giving feedback on written work. It stands out from blue or black writing, allowing corrections to be seen. That’s probably why the default colour for Microsoft Word tracked changes is red. It’s bold, noticeable, stark.

The red pen has also been at the centre of controversy. In 2008, 2013, and as recently as 2016, there were international articles arguing that marks made by red pens on student work were threatening and confrontational for students, and that teachers should stop marking with them. In 2010 Rutchick, Slepian, and Ferris found that teachers using red pens to correct essays marked more errors and awarded lower grades than teachers using blue pens. A 2013 study by Dukes and Albanesi was central to renewed furore, arguing that marking with red pens can upset students and lead to weakened teacher-student relationships. Some educators retorted that the whole idea was silly and continued to wield their red pens. Some schools responded with ‘rainbow marking’ policies in which teachers armed themselves with red-free sets of highlighters and pens. Yellow! Pink! Purple! Green! Blue!

This week a student asked me to look over a practice exam response he had done in his own time. I was sitting next to him and asked if he had a pen I could use to give him feedback on it. His immediate response: “Do you want a red one?”

Pat Thomson yesterday published this post about the ‘bleeding thesis’, explaining that doctoral students can feel like the pages are bleeding when they receive red scrawling annotations and red tracked changes on their drafts. I have heard high school students complain similarly about the ‘bleeding pages’ of their marked work. “Oh, my essay looks like it’s bleeding!”

When I was editing my PhD thesis I had a swag of Artline finline pens. My personal favourites were green, purple, and dark pink. When I was in a self-flaggelatory mood, I would use red. It felt like punishment, a dark culling of my words, permission to be ruthless with my writing.

Yesterday a colleague emailed me a draft paper and asked me to ‘scribble on it’, so I annotated it with my reactions, thoughts, and suggestions. Part of their email response to my annotations was “I feel like I am getting your feedback on a Lit essay I’ve handed in, and admit to feeling a certain amount of pride at the ticks and double ticks!” Yes, I ticked those parts of the paper that resonated with me or I felt were important (a hard English teacher habit to break). I know my students scour their marked work, counting the ticks. They often call out “I got a double tick!” And now that I think about it, I annotated my colleague’s draft in green pen.

Of course, it’s not really the pen that is important. It’s the quality of the feedback that matters. A tick can be meaningless (but nonetheless emotion-inducing) praise, unless there is an understanding of why it’s there. This 1984 study by Semke found that teacher-written corrections do not increase writing accuracy, writing fluency, or general language proficiency, and they may have a negative effect on student attitudes. Dylan Wiliam points out that feedback can help or hinder learning, and that the feedback-giver/feedback-receiver relationship is key to feedback’s effectiveness.

It is neither possible nor desirable to give great quantities of feedback. As an English teacher, I have to constantly navigate the balance between giving meaningful feedback to help students move forward, and balancing my marking workload. Over my career I’ve developed a suite of varied strategies to ensure students are constantly engaging in feedback over their work, without me constantly collecting and correcting workbooks or homework. I’ve found I can give every student some brief, immediate feedback verbally if I check homework in a lesson once students are working. I can set peer and self assessments designed to engage students with the task and the work so that they are empowered to give themselves and each other relevant feedback. I can work with individuals and small tutorial groups to give targeted feedback. I constantly ask myself: Who is doing the mental work? It is the student who needs to be thinking and working to improve; my correcting errors ad nauseum is going to have little impact.

But feedback, written and otherwise, is emotional. Sometimes feedback can feel collaborative and inspiring and propulsive and nurturing (a thank you shout out to my co-authors on various projects, and some generous reviewers!). Sometimes it can feel brutal and visceral and dismissive and unforgiving. Sometimes it’s a warm embrace and sometimes it’s a swift kick in the guts.

The harshest feedback I’ve seen hasn’t been from the ink of a red pen, but from anonymous peer reviewers for academic journals. This Twitter account might give you an idea of the kinds of feedback some academics receive about their work. It cites reviewer comments like, “You have put in a lot of effort answering a question that should have never been asked” and “The biggest problem with this manuscript, which has nearly sucked the will to live out of me, is the terrible writing style.”

We need to be ok with failure, as suggested by this post on self-esteem that a friend shared with me this week, and as I explain in this post, in which I share some harsh verbal feedback from one of my PhD supervisors. As I said in this post, receiving peer reviewed feedback can feel like simultaneously getting a high five and a punch in the face. One thing that doing a PhD, receiving feedback during the journal double-blind peer review process, and being a reviewer myself, have taught me, is that we need to train ourselves (and our students) to be resilient and interested receivers of feedback. By ‘interested’, I mean we need to be curious about what we might learn and open to listening to even that feedback which might hurt at first. If I find that a reviewer or colleague ‘just doesn’t get it’, I need to be able to take that as a sign that I could make my intention clearer.

As marketing consultant Jay Baer would say, when it comes to feedback we need to hug our haters. Or as a colleague of mine says, we learn most when we welcome complaints. It is through seeing our work through the eyes of others, and by being open to criticism, that we can figure out how to push our work forward, improve it incrementally, take it in a new direction, or defend it more vigorously.