Leading through professional conversation

Schools are human ecosystems full of all the complexities, uncertainties, wonder, pain and joy that comes with living a human life. As we begin a busy year ahead, it is worth remembering that education and leadership are deeply human, and that it is a privilege to be with people in conversation, and to sit with them and share in their human experience.

Today a colleague and I presented to leaders in roles across the school on leading teams through intentional conversations, including coaching and more direct ‘difficult’ conversations. While we focused on conversations with colleagues, much of the discussion was also relevant to all sorts of potential conversations in all sorts of contexts. Below are some reflections on what was presented and discussed.

Leading teams is more than administration and organisation. It involves working alongside people and seeking to understand the needs of each person in the team: their goals, aspirations, challenges, and areas of growth. It means regular, meaningful check ins with each member of the team, creating a safe and non-judgmental space for team members, and balancing this with clear expectations and accountabilities.

High performing teams take shared responsibility for their shared purpose. They think of the work as ‘our work’ that can be collaboratively achieved, focusing on ‘together we can’, rather than ‘that’s not my job’ or what Jan Robertson calls ‘climates of dependency’ in which staff wait for leaders to tell them what to do.. High performing teams embody positive cultures of collaboration. They focus their energies on supporting and growing people, not on setting up internal competition or a deficit view in which people need surveilling and ‘fixing’. In high performing teams, it is understood that everyone deserves the opportunity to learn and improve, supported by clear expectations, shared vision, open communication, and effective feedback practices. Members are able to gracefully disagree and engage in robust, respectful discussion. They are additionally able to leave any discussion as a united team, even when a decision has not gone the way of an individual or small group.

Robert Kegan and Lisa Lahey refer to the concept of ‘semantic space’; the language-rich environment embedded in organisations. The semantic space of a workplace is ‘how we talk around here’: what we talk about, how we speak to one another, what kinds of language we use, what kinds of questions we ask, and how we respond when approached for a conversation.

It is always worth asking: How DO we talk around here? And then, how COULD we talk around here that might have more positive, productive outcomes for those in our care and community? How might we engage in professional conversations that are both compassionate and rigorous? In which we seek to listen and understand before telling or judging? In which we balance support and accountability, administration and leadership?

People are at their best when they have autonomy, feel their work has meaning, feel they have impact and influence, and have the efficacy to do their job. We can develop our teams by being intentional about the kinds of conversations we have to support and develop team members. Candi McKay describes schools as places where reflection on practice and collegial conversations should be viewed as opportunities to grow and learn, and where staff should expect to be engaging in thoughtful conversations and relying on their leaders to listen and ask questions that push at the margins of their capacity.

Considering the semantic space of our organisations includes considering organisational trust, and how we might foster a psychologically safe space for staff, in which it is ok to take risks, be vulnerable and reflect honestly. This includes inviting and listening to a range of feedback and providing confidential, non-judgmental spaces for staff to reflect on practice and generate ways to approach problems.

There is a place for coaching as a vehicle for staff to develop autonomy and self-directedness. John Whitmore famously defined coaching as “unlocking people’s potential to maximise their own performance. It is helping them to learn rather than teaching them.” In my book, Transformational Professional Learning, I define coaching as a collaborative process by which a coach acts as mediator, mirror, and conduit for the coachee’s own thinking, in order to develop self-directedness and self-efficacy, and to move the coachee towards an improvement or solution that is owned by them.

Coaching takes an investment in time and involves really listening to the other person, being in their service in the conversation, being present, and seeking to listen to understand. The tools of coaching include pausing to allow the other person to continue their train of thought. In Cognitive Coaching we are asked to ‘set aside’ our own conversational needs by refraining from autobiographical (‘me, too!’), inquisitive (‘tell me more about’), and solutions-giving (‘I’ve got an answer for you’) talk. Paraphrasing allows the coach to check in with the person to help them clarify their thought, problem, goal or solution. Questions begin with ‘what’ or ‘how’ and use plural forms and tentative language. What strategies could you implement? What options might be available to you? Taking a coaching approach to a conversation assumes that the coachee knows more about their own situation than the coach does, that everyone has the capacity to learn and grow, and that we all have the capacity to solve their own problems.

Of course, there are times for mentoring conversations, or performance-based conversations, or direct conversations in which an issue must be addressed. Once we know what kinds of conversation are available to us, we are empowered to ask for what we need. For example, we might say, “I am not sure what to do in this situation, and I would really appreciate you listening to help me talk through it,” or “I am stuck and am looking for some advice and wise counsel to help me move forward.” When someone comes to a leader for a conversation, they can ask, “How can I be of support to you in this conversation?”

We talked in today’s session about the need for compassion in conversation, of pre-supposing the best of people, of rehearsing tricky conversations with a trusted colleague, and of being fully present in our professional interactions.

Rather than seeing conversations or pop-ins as an interruption to our to-do list, we can remind ourselves that, as Rachel Lofthouse has said: ‘The talk is the work’. To support others through intentional conversation is a gift.

Professional learning post-pandemic

Source: Alina Grubnak on unsplash.com

During the pandemic, professional learning, like everything else, needed to adapt. With many borders closed, air travel less available, and people experiencing varying stages of public restrictions and lockdowns around the world, more learning happened at home. Like remote learning for schools and higher education organisations, professional learning courses and conferences pivoted to online formats. Presenters presented from home, and participants participated from home. Education organisations capitalised on cost-effective online options for professional learning.

At my school we looked to the virtual, but also to the local and internal. We engaged consultants in targeted and ongoing work alongside our staff, provided opportunities for staff to present their expertise and practice to one another, and arranged time and forums for staff to engage collaboratively in whole-school strategic priorities. We continued, when and where possible, to provide opportunities for intentional and meaningful face-to-face professional learning and to connect with external experts and organisations.

Virtual professional learning, so ubiquitous in 2020 and 2021, has many benefits. It is better for the planet. Without travel and catering, it has lower carbon and economic costs, and a lower environmental impact. It allows greater equity of access for those who may not be able to afford travel, accommodation, and conference costs.

A 2021 paper in Nature Sustainability by Skiles et al. and a 2022 paper by Yates and colleagues in The Lancet confirm that virtual conferences provide environmental sustainability and participant equity benefits. The virtual format overcomes social, economic, and travel-related barriers for those most likely to be impacted by these. It increases participation and representation of those from institutions and countries with limited resources, women, professionals with a disability, and early career researchers and practitioners. It also provides opportunities for increased accessibility through the use of live captions, live chatbox Q&A, and recording sessions for participants to watch later.

However, virtual professional learning has its downsides. After a couple of years of online learning formats, there is a level of Zoom or virtual professional learning fatigue. Digital access in low income countries continues to be a barrier to participation in virtual conferences. Despite some sessions being recorded, time zones of global conferences often favour those in Europe and America. As someone in Western Australia, rarely have the times of international virtual conferences been friendly. Over the last couple of years, I have been scheduled to present at times such as 1am and 4am. Learning or presenting from home also requires the presenter or participant to manage competing demands, not to mention juggling the use of a stretched wifi network across the household’s multiple devices and technology needs. I have attempted to listen to virtual conference keynotes in my kitchen while cooking dinner and trying to focus on the words of the speaker rather than the sounds of my family.

There is something immersive and nourishing about the in-person conference experience. While I may have been able to attend more conferences virtually than I would have been able to in person over recent years, I have missed being there, in situ, with the sights, sounds and smells of another place. I have missed the time afforded by solo travel to sit with ideas, consider them, and think beyond the transactional busyness of the day-to-day. It is often ‘being away’ that allows the space for clarity and creativity of thought, moving us beyond the narrowness of the here and now, to broader perspectives and possibilities. Mostly, I have missed the human connection, including serendipitous meetings; and corridor, coffee, and dinner conversations with colleagues and presenters.

I have found in my own research (Netolicky, 2016a, 2016b, 2020), that professional learning is highly individualised, context-specific, and that the ways in which we professionally learn are many and varied. Experiences that shape our professional beliefs and practices can be professional and personal, formal and informal, in and out of so-called ‘professional learning’ contexts, solo or collaborative. Effective professional learning can cost a little or a lot. It can happen in person or online. It can take air miles, accommodation budgets, and well-known presenters, or be located on site at work, or in a car while listening to a podcast, or at home via a webinar. Professional learning is a core part of staff belonging and wellbeing. For schools, it should be judicious and simultaneously aligned with the individual’s professional goals and the school’s strategic priorities. It benefits from being ongoing in some way – whether that is a continuing partnership between professional learning provider and school, through a mentoring or coaching relationship, or by a small group of colleagues sharing and developing their learning together after attending a conference or course.

As the world opens back up, and previous models of professional learning become possible once more, Yates et al. challenge us to find new, innovative, and hybrid ways to provide professional learning. They challenge us to focus on planetary health and equity, as well as on effective learning, networking, and collaboration. Organisations can and should continue to consider in what ways they invest in and support the learning of their staff, the kinds of opportunities they provide and promote, their professional learning environmental footprint, and the inclusivity of their offerings and practices.

References

Netolicky, D. M. (2020). Transformational professional learning: Making a difference in schools. Routledge.

Netolicky, D. M. (2016a). Down the rabbit hole: Professional identities, professional learning, and change in one Australian school (Doctoral dissertation, Murdoch University).

Netolicky, D. M. (2016b). Rethinking professional learning for teachers and school leaders. Journal of professional capital and community, 1(4), 270-285.

Skiles, M., Yang, E., Reshef, O., Muñoz, D. R., Cintron, D., Lind, M. L., Calleja, P. P., Nerenberg, R., Armani, A., Faust, M. K., & Kumar, M. (2022). Conference demographics and footprint changed by virtual platforms. Nature Sustainability5(2), 149-156.

Yates, J., Kadiyala, S., Li, Y., Levy, S., Endashaw, A., Perlick, H., & Wilde, P. (2022). Can virtual events achieve co-benefits for climate, participation, and satisfaction? Comparative evidence from five international Agriculture, Nutrition and Health Academy Week conferences. The Lancet Planetary Health6(2).

Key concepts for leading professional learning

A recent report purports to dispel myths about professional learning, including the apparent ‘commonly held’ beliefs that ‘professional learning is a waste of time and money’ and that ‘districts should implement research-based PL programs with no modifications’. These claims run counter to much literature around professional learning which argues that effective professional learning is a lever for improving student learning and achievement by improving teaching, and that context is crucial for any education model (and that therefore any model should be tailor fit to context).

This week I presented to a group of school leaders about leading professional learning. Part of my preparation for the presentation took me back to the roots of my work in this space, and those concepts I have come across that have stuck with me, become part of my thinking, and continue to anchor my work. I explain some of these below, in addition to others I discussed on the day, such as trust, context, teacher expertise, and teacher agency, self-determination and self-efficacy.

HOLONOMY

Holonomy is an ecological concept that has captured my attention for years, drawing together the individual and the larger system. Art Costa and Bob Garmston (2015) base their conception of holonomy on Arthur Koestler’s work around the word ‘holon’ as something which operates simultaneously as a part and a whole. Holonomy encapsulates the simultaneity that each person is both an independent individual and an interdependent part of the larger system, at once self-regulating, responsive to the organisation, and able to influence those around them.

This speaks to me of what we must consider when leading professional learning: balancing the needs of the individual and the needs of the organisation or system.

HOLDING ENVIRONMENT

Introduced to me through the outstanding work of Ellie Drago-Severson on leading adult learning, is the notion of the ‘holding environment’. With its roots in Donald Winnicott’s psychology concept, this is an environment of psychological safety in which members of the community or organisation feel ‘held’ in a culture of high care and high challenge.

Ellie was the first to really challenge me to consider how we honour where each adult learner is at, differentiate learning for adults in schools, and take an invitational, growth-focused approach to professional learning.

MEANINGFUL COLLABORATION

In Chapter 4 of Transformational Professional Learning, I explore that 1) collaboration does not happen by calling a group of people a ‘team’, or by organising for a group of people to be in a room together; and 2) feeling good working with colleagues is not professionally learning. Politeness, compliance, avoidance, and silence may make for an easy, harmonious-feeling meeting, but do not result in rigorous collective work that moves individual, team and organisation forward.

Rather, collaboration occurs when there is a clear shared purpose, collective accountability, collaborative norms, a focus on data to inform, and protocols for collaborative ways of working. Taking the time to create the conditions for skillful collaboration, to structure and nurture intentional collaborative practices, and to develop people’s skills in graceful disagreement and productive conflict, facilitates meaningful collaborative opportunities that develop teachers and positively impact students.

SEMANTIC SPACE

The importance of language is explored by Robert Kegan and Lisa Lahey (2001), and Bob Garmston and Bruce Wellman (2016). The notion of semantic space—‘how we talk around here’—is outlined by Stephen Kemmis and Hannu Heikkinen (2012), and Rachel Lofthouse and Elaine Hall (2014).

Talk defines and drives emotions, relationships, belonging and action. Talk is a terrific barometer of professional culture, allowing us insights into beliefs, values and behaviours. We can ask: What are the staff water cooler conversations like at our school? How do we collectively talk about our work and practice? What questions do we ask? What contributions do we make? What shared language, and ways of speaking and listening, do we use? How do we talk around here?

In a recent episode of my podcast, The Edu Salon, Adam Voigt says: “The language that the leaders of a culture use, shapes the kids that grow in it, and they leave speaking that way as a result. If you’re looking to transform culture you can’t do it without changing words.”

I have this year written on my office whiteboard something I remember Rachel Lofthouse saying at a conference in 2017:

The talk is the work.

We need to value, focus on, create space for, and put effort, intentionality, time, and learning, into the talk in our schools.

References

Costa, A. L., & Garmston, R. J. (2006). Cognitive coaching: A foundation for Renaissance schools (2nd ed.). Heatherton, Australia: Hawker Brownlow Education.

Drago-Severson, E. (2004). Becoming adult learners: Principles and practices for effective development. Teachers College Press.

Garmston, R. J., & Wellman, B. M. (2016). The adaptive school: A sourcebook for developing collaborative groups. Rowman & Littlefield.

Kegan, R., & Lahey, L. L. (2001). How the way we talk can change the way we work: Seven languages for transformation. John Wiley & Sons.

Kemmis, S., & Heikkinen, H. L. (2012). Future perspectives: Peer-group mentoring and international practices for teacher development. In Peer-group mentoring for teacher development (pp. 160-186). Routledge.

Lofthouse, R., & Hall, E. (2014). Developing practices in teachers’ professional dialogue in England: Using coaching dimensions as an epistemic tool. Professional Development in Education, 40(5), 758-778.

Netolicky, D. M. (2019). Transformational professional learning: Making a difference in schools. Routledge.

Staff development and wellbeing

Source: @suju pixabay.com

Wellbeing is an area in schools that is becoming increasingly important, including the wellbeing of staff. Being well, and being an organisation that supports staff to be well, is complex. This is especially true in schools where work comes in intense, relentless waves, and caring for others can deplete staff resources for looking after themselves.

Staff wellbeing is more than free food and fitness classes, although these can be nice to have. Nurturing staff wellbeing might take various forms, such as providing initiatives that support staff health, modelling sustainable work-life behaviours, maintaining predictable timelines, ensuring clear policies and procedures, streamlining communication, considering workload issues, ensuring a range of internal and external support mechanisms are available for staff, recognising staff efforts, celebrating staff achievements, leading with empathy, and making decisions with the needs of staff in mind.

Meaningful work, a sense of community, shared values, and a feeling of ‘fit’, are also important. Investing in staff professional learning, valuing staff by supporting them in pursuing their own goals, and working to develop staff sense of belonging to community, are ways to foster staff wellbeing. We feel buoyed when we feel that through our work we are part of something bigger than ourselves and that we are making a positive difference beyond ourselves. We want to know that what we do matters. And we want to be able to contribute professionally without eroding our own wellbeing or burning out.

Collaborative, vibrant cultures of trust allow staff to flourish. I have often quoted an excerpt from Susan Rosenholtz’s 1991 book Teachers’ workplace: The social organisation of schools. She describes educators in effective schools as “clumped together in a critical mass, like uranium fuel rods in a reactor” (p. 208). I love to imagine a school’s staff as a mass of fuel rods, huddled together and buzzing with an energy that feeds the group, creating fission that results in a chain reaction of positive changes rippling through the organisation.

Somehow, in 2020, in my teaching and learning portfolio at my school, we managed to review and redesign our student school reports, craft a Teaching and Learning Philosophy, and develop Learner Attributes that describe the qualities of lifelong learners that we aim to cultivate in our students. All while working with Executive and Council to finalise the school Strategic Plan. In addition, we managed to develop a refreshed staff development model, which I am thrilled to launch with staff this week as they return for the new academic year.

Importantly, the staff development model has emerged out of collaboration and consultation with staff in all areas of the school, in all sorts of roles (from teaching to administration), from multiple faculties and multiple year levels. The meetings I had last year with groups of staff passionate about the professional growth of themselves and others were always energising and left me filled with excitement for the possibilities. Emerging as it did from people within the school, I am pleased that the resulting model aligns with the best of what research says provides meaningful opportunities for professional learning, and with my own belief that staff development should be focused on growth and support, and on trusting and empowering staff to develop themselves in ways that are meaningful to them.

The staff development model builds on what has existed previously. Key features include:

  • Alignment with school strategy while honouring individual needs.
  • Opportunities for all staff, not only teaching staff. We are and educational organisation committed to the development of all our people, so staff development needs to reflect this.
  • A focus on staff individuality and agency. The COVA principles apply: choice, ownership, voice, and authenticity.
  • A range of development and review processes that include self-reflection against professional standards, goal setting, easy-to-generate feedback from appropriate stakeholders, and intentional, supportive conversation.
  • A suite of options from which staff can choose, with differentiation for career stage, professional interests, and vocational aspirations. These options were developed by a range of staff who know their colleagues and the school culture. I’m eager to see how they are received and taken up.

I look forward to building on the foundation of this model, and working iteratively with staff to improve it over time based on staff needs and feedback. Tomorrow, staff return and we will feel the buzz of the beginning of another year, grateful to be together (although at a physical distance appropriate for our COVID-19 times) and ready for what lies ahead.

Book-versary: Transformational Professional Learning

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Yesterday marked one year since my book Transformational Professional Learning: Making a Difference in Schools was published.

Thank you to Andy Hargreaves for writing such a wonderful foreword, that began with the following words.

Most Forewords begin with an invited expert in the twilight of their professional lives, setting out his or her wisdom on the state of the field that the ensuing text of the book addresses. Eventually, in the last two or three paragraphs, the expert then gets around to saying a few kind things about the book itself.

But in this case, we need to turn things around. This is, simply, an extraordinary book. I have never seen anything quite like it. I have read books by outstanding researchers, some of them former teachers, myself (at my best) included, who have and who can convey empathy and a studied grasp of the work of teachers and how it connects to their lives and their worlds. I have also read very engaging books by teachers and leaders about their own worlds and work that are full of ideas, absorbing anecdotes, practical wisdom, and a sprinkling of insights from researchers and thought leaders in the academic world to back them up.

This book is something else, though. As a synthesis of the field of professional learning and a critical exploration of its less fashionable and more unusual aspects—like self-directed learning, or attending courses—I can recall scarcely any better ones in the academic community itself. Unlike many researchers who collate all the evidence before them and draw circumspect conclusions about what it all means, Deborah Netolicky goes further and, in her own voice, as both academic and practitioner, she expresses it all from a constructively critical and also professionally candid perspective.

Thank you to Alma Harris, Carol Campbell, Pasi Sahlberg, Ellie Drago-Severson, Bruce Wellman, Rachel Lofthouse, and Nicole Mockler for providing generous endorsements. Alma, for example, wrote the following.

Occasionally, a book comes along that a field desperately needs. Transformational Professional Learning is such a book. It is clear, accessible and profoundly practical. Cutting through the vast literature on professional learning, it reminds us that the ultimate end game is making a difference to learners. Put simply, this book is a must read.

Thank you to those who have read the book, reviewed it, invited me to speak about it, and shared annotations and photos of where you’ve read it around the world. Thank you to those who have engaged with me in discussions about its ideas.

Meaningful professional learning that makes a real difference to teachers and school leaders (and therefore students) remains an ongoing professional passion. The conversation and work continues.

Transformational professional learning: What, why, how and what now?

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Below is the text of a piece I wrote late last year for the Independent Education magazine on transformational professional learning (Issue 1, Vol 50, 2020, pp.32-33).

I am sharing it here because now, more than ever, teachers and school leaders are changing our practice. This global crisis–and our experiences of emergency teaching, rethinking schooling, distance learning, pandemic pedagogy, redesigning or cancelling assessments, isolation, sickness, empathy and community–is changing what we do and how we do it. We are revisiting the basics such as ‘Maslow before Bloom’, explored here in our independent report on Thinking About Pedagogy in an Unfolding Pandemic (Doucet et al., 2020).

Ways in which professional learning is happening during this pandemic include:

  • Job-embedded ‘learning as we go’, trying, iterating and refining practice as we go.
  • Colleagues helping colleagues with planning, learning technologies, remote pedagogy, feedback strategies and ways of assessing.
  • Webinars offered by professional learning providers.
  • Schools, where possible, providing one-on-one, online, or telephone support from IT, either internally or from outside experts.
  • Social media platforms in which teachers, school and system leaders, and education organisations around the world are sharing resources, processes and learnings as they address education needs in this uncertain time.

Many may emerge from our current situation having also changed what we believe about teaching, learning, assessing and the purpose of school. As I note in the article, however:

“Teachers and school leaders won’t change practice unless they believe the outcomes for those in their care will be better.”

Are some of the things we are now implementing better for our students? Are we desperate to get back to our old ‘normal’, or are the things we are learning now enhancing equity, improving practice and helping us to make better decisions for students?

As I say in this previous blog post, in considering our ‘next normal’ we can ask ourselves the following questions.

  • What is it that we’ve desperately missed that we want to bring back in to schooling and education?
  • What is it that’s been removed that we don’t want to return to?

________________________________________

In 2019 my book—Transformational Professional Learning: Making a Difference in Schools—was published. The book weaves together what research literature says about professional learning, what my doctoral study found about professional learning, and the insights my own personal and professional experiences have provided about professional learning. This approach reflects my belief that we get the best outcomes in education when we consider research alongside context, lived experience and professional judgement. Education is, after all, a complex human endeavour, and the answer to the question ‘What works?’ is often ‘It depends’. As my co-editors and I suggest in Flip the System Australia: What Matters in Education, a better question might be: ‘What matters?’ or ‘What should matter?’ (Netolicky et al., 2019).

Professional learning matters because it is a key way for us to make education better, but the way we define, implement, engage in, and seek to determine the effectiveness of professional learning also matters.

In this article I outline the what, why, and how of transformational professional learning for teachers and school leaders. What is it? Why care about it? How do we do it?

What is transformational professional learning?

Many professional learning providers offer certified hours of professional learning. But—just as our students haven’t necessarily learned because we’ve taught something—attending a professional development course or event  does not automatically mean that meaningful learning has occurred. In fact, my doctoral research found that professional learning for educators is highly individualised. Those experiences that shape our beliefs and practices can be professional and personal, formal and informal, in and out of educational contexts, and singular and collaborative (Netolicky, 2016a, 2016b).

Transformational professional learning—learning that makes a difference in and for schools—as I define it, is “learning that shifts beliefs, and thereby behaviours, of professionals. It is tied to an individual’s personal and professional identity” (Netolicky, 2020, p.18).

My framing of transformational professional learning draws on the work of Professor Ellie Drago-Severson and Dr Jessica Blum-DeStefano (2018) who describe transformational learning as that which actively changes how a person knows through shifts in cognition, emotion, and capacity. This learning influences our ways of knowing as well as what we know. My definition also resonates with the work of Associate Professor Nicole Mockler (2013) who argues that teachers’ professional learning is deeply tied to who we are, not just what we do or how we do it.

Transformational professional learning acknowledges the complexity and humanity of teaching. Learning that transforms what we do needs to also shape who we think we are as teachers, and what we believe is in the best interests of our students. Teachers and school leaders won’t change practice unless they believe the outcomes for those in their care will be better.

Why transformational professional learning?

It is important that we in education care about and work towards incorporating transformational professional learning in the practice of systems, schools and individuals.

Part of the argument for a focus on professional learning is that teacher professional learning is positively correlated to improvement in student learning and achievement. Teachers learning and improving their knowledge and skills, it is argued, reaps dividends for students in those teachers’ classrooms.

Teachers are additionally required to undertake professional learning as part of their work. In Australia the minimum figure is twenty hours per year. Teachers are required to reflect on and be assessed against professional standards. In Australia, the sixth of seven standards is to ‘engage in professional learning.’

Wellbeing is also a consideration for professional learning. We need to ask the question: Is the professional learning undertaken adding to workloads, or empowering teachers and school leaders to be valued, autonomous professionals? Processes such as coaching and effective collaboration have the potential to enhance and support the wellbeing of teachers and school leaders.

So not only is professional learning a way to improve student outcomes, it is also a professional requirement and a potential tool for wellbeing.

How do we ‘do’ transformational professional learning?

As I say on the Teachers’ Education Review podcast in an interview with Cameron Malcher (2019), knowing what might work best in professional learning helps us to make better decisions. Being informed about what research suggests is most likely to be effective in shaping teacher beliefs and practices, can constructively influence what kinds of professional learning we invest in, and how we go about implementing those for positive results for students, teachers, schools and systems.

The best professional learning—that is, learning most likely to be transformational—comprises a balance of high support and high challenge. It is targeted and ongoing. It is differentiated for context, sector, circumstance and the individual.

In schools and systems, effective professional learning interventions are underpinned by shared vision and are implemented slowly, initially using volunteers, applying judicious measures of success and generating honest feedback from stakeholders to inform, iterate and refine the model for its specific context.

Those professional learning forms backed by research and practice include:

  • professional learning communities;
  • observation and reflection processes, such as lesson study and instructional rounds;
  • post-graduate study;
  • mentoring; and
  • coaching.

Daily collaboration between teachers within and between schools also fits the brief of collaborative, targeted, ongoing learning, as do long-term relationships between schools and consultants or academics.

Professional learning is one-size-fits-one, so not all transformational professional learning is collaborative or ongoing. Attending a course or conference can also provide an ‘a-ha’ moment for a teacher. Deeply positive or negative professional experiences can change our beliefs and behaviours. Personal experiences, too, such as becoming a parent or travelling, can shape professional identities and shift the ways in which we interact with students and their families.

As is the case for our students, enjoying ourselves or having a nice time does not equal learning. We can feel engaged and energised without learning occurring. We can be in a room with colleagues without effective collaboration actually happening. One thing I have learned as a school leader is to seek out dissenting views and seek to understand them. We need to be okay with discomfort and with respectful, robust disagreement if we are to transform our beliefs and practices for the benefit of our students and communities.

What now?

There is a danger that professional learning is driven by political, corporate or school improvement agendas. Rather than surrendering our professional judgement to those citing league tables, standardised tests or products for sale, we must reclaim professional learning for teachers and school leaders in ways that makes a difference for and with students.

While there is a place for evaluation, we need to focus our efforts on growth, not systems of rewards and punishments that seek to pit teachers and schools against one another. Rhetoric of teachers, schools or education systems ‘failing’, ‘coasting’, ‘flat lining’ and ‘falling behind’, based on oversimplified measures, is unhelpful and harmful. Schools benefit from designing their own measures of the success of professional learning interventions in their own context. Schools can ask: How might we know that conversations are more productive, that teachers are more knowledgeable about teaching strategies, or that the student experience at our school is shifting? Rather than relying on the measures imposed by others, schools can look for indicators of the successes to which they are aspiring, which might be relational, conversational and emotional, rather than numerical or easily quantified.

As I write in Transformational Professional Learning, we teachers and school leaders “are not objects that need professional learning done to us, or incomplete entities requiring development by external forces acting upon us. We are capable professionals who are willing and able to take responsibility for our learning” (2020, p.123). We are not technicians enacting unthinking compliance, but experts looking to grow and develop over time.

In the conclusion, I argue that we need to do the following:

  • Consider identity and humanity, because those in schools are human beings and teaching is complex;
  • Offer voice and choice, differentiating professional learning for staff at different career stages and with different strengths and aspirations;
  • Focus on context, culture, and relationships;
  • Enable collaboration that is rigorous, purposeful, and sometimes uncomfortable;
  • Broaden our definition of professional learning; and
  • Invest time, money, and resources into professional learning.

Professional learning should empower, enrich and sustain our profession, not undermine, stifle or demoralise it. So, let’s focus on building and refining cultures of trust, collaboration, and vibrant professional conversation. Let’s give teachers the space, time and resources to identify and improve their knowledge, skills and understandings. Let’s work towards being and becoming the best educators we can be, by simultaneously pursuing individual goals, organisational goals, and the greater good.

References

Drago-Severson, E., & Blum-DeStefano, J. (2018). Leading change together: Developing educator capacity within schools and systems. Alexandria: ASCD.

Malcher, C. (2019). 2019, 27 October. Teachers’ Education Review [Audio podcast]. ‘TER #141 – Transformational Professional Learning with Deborah Netolicky’ Retrieved from: https://soundcloud.com/ter-podcast/ter-141-transformational .

Mockler, N. (2013). Teacher professional learning in a neoliberal age: Audit, professionalism and identity. Australian Journal of Teacher Education, 38(10), 35-47.

Netolicky, D. M. (2020). Transformational professional learning: Making a difference in schools. Abingdon: Routledge.

Netolicky, D. M. (2016a). Down the rabbit hole: Professional identities, professional learning, and change in one Australian school (Doctoral dissertation, Murdoch University).

Netolicky, D. M. (2016b). Rethinking professional learning for teachers and school leaders. Journal of professional capital and community, 1(4), 270-285.

Netolicky, D. M., Andrews, J., & Paterson, C. (Eds.). (2019). Flip the System Australia: What Matters in Education. Abingdon: Routledge.

INTERVIEW: Collaboration in schools

Deb WES pic

I was recently interviewed by Ben Reeves, ahead of the Wisdom in Education Summit to be held in May at Wesley College in Melbourne. At the conference, which aims to explore collaborative practices that enhance student learning, I will be speaking on collaboration that makes transformational professional learning possible. Other speakers include Andy Hargreaves, Summer Howarth, Tracey Ezard and Selena Fisk.

A snippet of the interview appears below.

This is the part where we talked about collaboration that might be transformational, rather than collaboration done as unthinking practice of being together as a group, or as a practice of feeling good rather than really doing good work together.

Ben: What makes collaboration a type of transformative learning, rather than merely a group meeting; or feeling good in a team; or perhaps least desirably, a toxic team environment?

Me: What is often called ‘collaboration’ doesn’t necessarily involve or incite learning, let alone that which is transformational. Putting a group of people in a room together does not mean collaboration is happening. Feeling good, enjoying doing something in a group, or experiencing something fun or memorable together, also doesn’t mean learning, growth or effective practice is happening. Politely agreeing with each other is another way that being in a team or group becomes about compliance and forced harmony, a kind of pretend collegiality where members nod or remain silent, waiting for a meeting to be over or avoiding conflict at all costs.

Our best and most transformational collaborative work comes when a group can engage respectfully in productive conflict with one another, using data analysis and dialogue to find a solution to a shared problem for which they take collective responsibility. High-functioning groups are those who can gracefully and robustly challenge one another within an environment of trust and psychological safety, while adhering to agreed norms of behaviour, using skills of effective collaboration, and employing deliberate collaborative structures.

So often in schools, teachers or leaders get together in meetings, teams or committees. However, these crucibles of apparent collaboration have no guarantee of actually allowing effective collaboration to occur. Sometimes we seem to be meeting because there is a meeting in the calendar, because it’s ‘what we do’, or because we’re expected to meet. How do we make meetings, team work or professional collaboration effective or even transformational? As I indicate in the response above, true collaboration requires skills, norms and intentionality.

In my book Transformational Professional Learning: Making a Difference in Schools I spend a chapter discussing collaborative professional learning and collaboration as a  vehicle for learning. In it, I explore examples such as professional learning communities and lesson study. On his recent trip to Australia, Michael Fullan pointed to the key takeaways from that chapter. In my book I outline them like this:

  • Professional collaboration can benefit students and teachers, but needs to be deliberately designed around research-based principles and practices. Putting educators in a room together is not enough!
  • Professional collaboration should be based on the clear shared purpose of improving outcomes for students, by developing teachers in meaningful and sustained ways.
  • Key to collaborative professional learning are relationships, norms, protocols, processes, and data analysis that allow productive conflict, collective responsibility, and peer accountability. Getting along, enjoying the process, or patting each other on the back, does not equal collaboration.
  • Examples of effective collaborative professional learning modes include professional learning communities, observation and reflection processes (such as instructional rounds and lesson study), moderation marking meetings, less formal peer observation, collaboration over curriculum planning, and interrogation of research literature in journal or book clubs.
  • Within school and between school collaboration should be considered.

Michael summarised these points in the following slide.

Fullan TPL pic

You can read the interview in its entirety on LinkedIn here. In addition to collaboration, Ben asked me about pracademia, praxis, identity and transformation.

TES book review of ‘Transformational Professional Learning’

This week, the Times Educational Supplement published a review of my book by Clare Sealy. Clare is a prominent voice in education in the UK. After years as a primary school principal she is now Head of Curriculum and Standards for the States of Guernsey. She has a wealth of experience in school and system leadership in education. We agree about the importance of a knowledge-rich curriculum and of understanding cognitive load for learning and revision.

I thank Clare for taking the time to read my book and write a review. As the book’s author, I have reflected on some of her opinions about the book, which she describes as “useful but flawed”. I share these responses below.

False promises

Clare argues that by including the term ‘transformational’ in the book’s title—Transformational Professional Learning: Making a Difference in Schools—I was ‘setting myself up for a fall’.

“Surely, thinks the reader,” she writes, “if I read this, I will experience a deep – nay, transformational – shift in my understanding. The earth will move, the scales will fall from my eyes, my cup will runneth over. Inevitably then, with the bar set so high, this book disappoints.”

The term ‘transformational’ in the title is defined in Chapter 1 as a way to describe a particular view of professional learning: one concerned with those experiences and processes that have an impact on what teachers and school leaders think, believe, feel, and do. I deliberately spend some time discussing and defining the term transformational professional learning. I differentiate the term ‘transformative’ (associated with Jack Mezirow’s transformative learning theory) from ‘transformational’ as it is used in professional learning literature in order to be as clear as I can about the framework for the book’s discussion.

It wasn’t my intention to promise readers that they will be transformed through their reading of the book, and this isn’t something I promise. I do say that the book makes the case for professional learning that positively shapes teacher practices that improve student learning. If, however, a reader feels that their cup has runneth over through their reading of the book, that’s a lovely bonus.

The optimist

Clare points out that I am “slightly more optimistic than the research” I cite. I can probably be described as a critical optimist or an optimistic skeptic. My optimism helps to sustain me through the often negative press the teaching profession gets, and propels me in the work and advocacy I do. My cautiousness and skepticism helps me to challenge claims, consider alternatives, and make careful decisions.

Underwhelming conclusion

Clare finds my conclusion ‘underwhelming’.

My conclusion that ‘it depends’ and ‘context matters’ may be underwhelming, but as a practising educator, I prefer this to overreaching promises of ‘what works’.

Today, Daniel Willingham tweeted the following:

DTW

“It depends.” This is the reality of much education research and is reflected in the conclusion where I write:

“As in other education fields, the answer to the question ‘What works?’ is often ‘It depends’. However, accepting the complexities and nuances of professional learning does not preclude us from knowing what is likely to be effective, and in what kinds of professional learning schools would benefit from investing” (p.131).

As I say in the book, there is no one-size-fits-all model for individual or organisational professional learning, although I hope that my book points educators in profitable directions likely to be advantageous for students, teachers, and school leaders.

Clare adds that, “the truth, however unpalatable, is preferable to false promises.” That is, as I understand it, it’s better to acknowledge the unsexy reality of what we do and don’t know about what works in professional learning, than to conjure up deliciously simple checklists that overpromise, underdeliver, and don’t take nuance into account.

My book deliberately rallies against the oversimplification of education problems and solutions. It puts trust back into the hands of those working in schools, who know their students, staff, and communities. It is those working in schools who are best positioned to put research evidence to work by applying it with professional judgement and knowledge of their context.

Issues with coaching

While I spend Chapter 5 defining and discussing mentoring, instructional coaching, peer coaching and cognitive coaching, Clare comments that she would have liked to see more discussion around the difference between instruction coaching, mentoring and self-directed coaching. She is particularly interested in a more detailed examination of instructional coaching. (For those interested, there are plenty of resources on Jim Knight’s Instructional Coaching Group website.)

Coaching is indeed a slippery term. What we mean when we talk about coaching needs specificity and shared understanding. In my view, instructional coaching, peer coaching, cognitive coaching, GROWTH coaching, executive coaching, mentoring, and consulting all have a purpose and a place in the professional learning landscape. We need to fit the tool to the individual, the context, and the purpose.

I agree with Clare’s comment that novice teachers need modelling and scaffolding, while experienced teachers learn better from opportunities to reflect on their extensive experience. In Chapter 8, I describe the varying needs of teachers at different career stages and explain how my school differentiated staff development in order to meet the diverse needs, aspirations, and career stages of staff. This model included mentoring or instructional coaching for early career teachers and coaching or collaborative approaches for more experienced teachers, on a case-by-case basis.

The positives

As the author of the reviewed book, I was drawn to the more critical aspects of the review, but there is plenty there that is also positive. Some excerpts include the following.

“Most have some sympathy with Netolicky’s diagnosis of the problem with much that passes for professional learning.”

“Netolicky reminds us that you don’t change a teacher simply by giving them better information. What really changes people is not just informational learning but transformational learning, that is ‘actively changing how a person knows though shifts in cognition, emotion and capacity’.”

“The chapter on collaborative professional learning is perhaps the most useful. It blows away any easy assumptions that if we all just did loads of lesson studies and collaborative learning, then everything would be fine. Since this approach is often peddled as a panacea to top-down approaches, it is good to have a rigorous analysis of what needs to happen for this to be effective.”

“This book gives a useful overview of different approaches to professional development and their relative strengths and weaknesses.”

“Netolicky has done us a service in reading the research and sharing it with us.”

Book cover design for ‘Transformational Professional Learning’

Netolicky BOOK COVER

My book Transformational Professional Learning: Making a Difference in Schools has a cover design!

For me, the image on the cover speaks to transformation, collaboration, the interaction between the individual and the organisation, the fluidity of identities, the complexity of learning, the non-linearity of growth, and the humanity of education.

It is available for pre-order from the hyperlink above (due for release on 20 September), where you can also read the table of contents and the book’s first reviews.

It is also available for pre-order–in paperback, hard back and eBook versions–from other online booksellers like bookdepository and Amazon.

My editor and I have worked with the publisher to reduce the price of the book from AUD$60 to the more teacher friendly AUD$39.99 (already reduced further by some sites), although some sellers don’t yet have the updated price.

Education is not broken. Teachers do not need fixing.

abandoned chairs

source: @MichaelGaida on pixabay

This week, New South Wales MP Mark Latham, of the Australian One Nation party, discussed the One Nation NSW education policy. The policy uses language like “embarrassing” to describe Australia’s performance on PISA testing, as well as constructing teachers as “substandard” and “underperforming”, arguing that many should be reported and “removed”. It states that “what gets measures [sic] gets done”. It advocates for introducing performance-based pay for teachers, based on measuring teacher performance; “for example, testing a class at the beginning and end of the year and assessing the improvement (or regression) in results over the 10-month period.” Of course, measuring so-called teacher effectiveness is notoriously unreliable and a teacher’s influence on the students in their care is multifaceted. Check out the Twitter hashtag #OurWorkCannotBeMeasured through which teachers describe student progress or teacher work that cannot be quantified through an oversimplified performance measure.

On Thursday, as a result of an article I wrote for The Conversation back in 2016 on performance pay for teachers, I was invited to comment on ABC New South Wales radio about Mr Latham’s proposal. I explained during the interview that performance pay for teachers has no evidence for improving student achievement. Rather, merit-based pay is damaging. It creates toxic cultures of fear, isolation and competition. It leads to reduced collegiality and collaboration, less innovation, exacerbated wellbeing issues and the dehumanisation of teachers and students to data points.

During the interview I was asked, “What will fix all these problems we have in our education system?” My response was that “while there are issues, part of the problem is this notion that the education system needs fixing, that the system is broken, that schools and teachers are failing and we need to fix them. We have excellent teachers doing incredible work in our schools. Part of what is going to help the system is trusting teachers to do their jobs and providing trust, support, resourcing and time, instead of punishments, rewards and accusations.”

The experience of this brief radio interview—squeezed into the school day in between lessons and meetings in the last week of Term 2—led me to reflect on themes in my upcoming book. Titled Transformational professional learning: Making a difference in schools, it includes chapters on collaboration, mentoring, coaching, self-directed learning, professional standards and leadership for professional learning.

When people ask me what my book is about I say, “professional learning for teachers and school leaders” (usually followed by a tongue-in-cheek “it’s a real page-turner”). It is about that, but it is also about significantly more.

My book is about trusting and supporting the profession through meaningful opportunities to grow. It is about why, how and on what education stakeholders can best spend time, money and resources, for positive outcomes. It is about treating those working in schools as professionals who are experts in their work but who can always improve, not because they are deficient, but because their work is complex and entangled with identities, relationships, society and humanity. It is about policy that takes the long view rather than aiming for quick wins, and about leadership that empowers rather than inspects or punishes.

It is about nurturing collaboration and collegiality, over surveillance and isolation. It is about those things that systems and organisations can do to develop the capacity of those within the system. It is about how to build productive organisational cultures that simultaneously value, honour and sustain each individual and the group as a whole. It is about meaningfully considering workload and wellbeing, so that teachers and school leaders can best serve their students and communities without sacrificing themselves, burning out or taking shortcuts to stay afloat. These themes are relevant to other organisations and systems, too, not just to education.

When I reflect on my upcoming book, one of its central messages is this:

Education is not broken. Teachers do not need fixing. There is outstanding work going on every day in schools around Australia and the world. We should focus on trusting and empowering the teaching profession.