The effects of AI on human cognition and connection

Source: djovan on pixabay

ChatGPT is one of the world’s 10 most-visited websites and people are increasingly turning to AI to think, write, summarise, plan, counsel and even connect in a social sense. This month the OECD released its Introducing the OECD AI Capability Indicators Report, mapping current AI capabilities against the human capabilities of: language; social interaction; problem solving; creativity; metacognition and critical thinking; robotic intelligence; knowledge, learning and memory; vision; manipulation; and robotic intelligence. The report notes that AI currently lacks advanced reasoning and ethical reasoning capabilities. It adds that AI has weak social perception and struggles to infer social interactions, adjust for the emotional weight of a situation, or wrestle with ambiguity.

Reflecting on the professional moments I experienced this week, those in which I felt most fulfilled were human moments of connection, often filled with emotion and ambiguity. Sitting with parents in conversation about what it means to support young people to flourish in adolescence, at our ‘Thriving in the Middle School’ parent event. Touring an old scholar through the school and hearing her stories of her 1970s education and what continues to resonate for her 50 years later. Announcing the school’s new student leaders and feeling the palpable nervousness and excitement in the auditorium, and the subsequent pride and joy of those elected to leadership positions. Collaboratively solving the newspaper crossword in the staff room with colleagues. Watching students shine in the drama production. These are human experiences that technology cannot replicate.

The increasing use of AI Large Language Models (LLMs) is influencing our capacity for lateral thought, problem solving, creativity and human connection.

During my PhD research I could access publications online, but I needed to read them, synthesise them and analyse them myself. I could get help transcribing interviews, but I needed to sit with my participants, immerse myself in the data, draw out themes over time, and write my way into knowledge and understanding.

As I write this blog post, I am integrating knowledge and exploring ideas. I am thinking and writing my perspective into being in an organic way that engages me in cognition, reflection and construction of argument. I am utilising and connecting my cognitive architecture. If I had produced this post using AI to write it, I would benefit from the outcome, but not the process. There may be less friction between reader and written piece, as LLMs apply consistency of tone, genre and word choice based on programmed patterns. The piece may well have been more logically structured, with sub-headings, bullet points and a predictable cadence of language. It may use a number of em dashes, a favourite punctuation mark of ChatGPT writing. (On a side note, I am disappointed that the em dash has become a ‘tell’ of AI writing as it is one of my favourite punctuation marks after the interrobang, and ChatGPT’s use of it emerges from the credible human authorship, including academic sources, on which the LLM is trained). My piece may have been affected by AI’s cultural and linguistic biases (largely US-centric and masculine), and ‘hallucinations’, in which it makes up information and references.

How does our relationship with reading, writing and thinking change when we can paste swathes of content into a LLM and ask it to provide a neat summary? Or to ‘write a X in the style of Y person’ or to ‘generate an academic report on X topic using Y resources’?

If we get someone else, or AI, to do our reading or writing, we do less thinking. This recent research by a team at MIT explores the ‘cognitive cost’ or ‘cognitive debt’ of using AI to outsource our thinking. While ChatGPT outperforms students on many writing tasks including essay writing, this study found that students who used ChatGPT produced essays similar to one another. Human assessors described the AI-assisted essays as lengthy, academic-sounding and accurate, but “soulless”. The standard ideas, formulaic approaches and reoccurring statements reflected an AI homogeneity of argument and ‘echo chamber’ of ideas that lacked individuality and uniqueness. The research found that AI assistance reduced cognitive load and reduced cognitive friction. This made the task easier, potentially freeing up cognitive resources to allow the brain to reallocate effort toward executive functions. However, this convenience came at a cognitive cost as users defaulted to the easy option of the task being finished with minimal effort, rather than critically evaluating the AI-generated output or value-adding their own content. Those who engaged the most brain connectivity and activation, around memory and creative thinking, were in the group who used their ‘brain only’ to write the essay .

We need to consider what we are willing to outsource to technology, and for what purpose. Is our desired result an outcome or a process? Producing or thinking? Output or connection? ‘Done’ or continuously improving? How might AI free us to do more that is human without narrowing our capacity for thought and connection?

As we continue to explore how AI and technologies might replicate human capabilities, we need to lean in to our humanity and into what relational human connection and critical thought can continue to offer us. Our shared humanity and our capacity for cognition, emotion, connection, and ethical engagement remains paramount.

Three trends shaping education in 2025

Image created using ChatGPT.

Looking back on any year reveals triumphs and celebrations as well as challenges and low points. 2024 has been a year that saw an uplifting Olympics and Paralympics in Paris, and leaps in space exploration, but also ongoing cost-of-living crises, worrying levels of mental health, cybercrime, geopolitical conflict, and extreme weather events. Personally, I experienced an incredible Aboriginal cultural immersion experience in North East Arnhem Land, published 11 episodes of The Edu Salon podcast, co-authored a lead article for Australian Educational Leader with Patrick Duignan on reimagining educational leadership, and received two awards: as an Excellence Awardee for Principal of the Year in the Australian Education Awards, and the Australian Council for Educational Leaders South Australia Media Award.

As I reflect on education across 2024, three key trends have risen to the surface in my work as principal, and in the work of schools: personalised learning, GenAI, and holistic wellbeing. None of these topics are new, but they are at the forefront of current educational thinking and practice. As we enter 2025 this week, these foci will continue to shape education.

Personalised Learning

Best practice, research-informed methods of instruction are key to how we design learning and teaching in schools. Schools continue to develop ways in which students’ diverse needs and identities are served, including through engaging student voice and choice, via quality differentiation, by using technologies to enhance and personalise learning, and by tailoring pathways to individuals where appropriate. Within the intentional frameworks of learning and teaching in schools, students are increasing positioned as agents of their own learning. They set goals, influence their own learning, and shape their own learning pathways. While in school, students are studying vocational courses, earning micro credentials, undertaking early university courses, and running their own businesses. At my school, in 2024 we introduced a seed fund and mentorship program to support students pursuing their own social enterprises.

The worlds of education and work will need to continue to develop personalised learning opportunities, with a focus on diversity, adaptiveness, a global mindset, and less hierarchical structures. Generation Alpha—born 2010-2024—have information not only at their fingertips but also digitally integrated into their lives. They experience emerging technologies, fast-paced change, global influences and remote learning. Their digital experiences are personalised by algorithms and so they are accustomed to digital experiences curated to them personally. They connect, collaborate, and create online. They are innovators, entrepreneurs, technology enthusiasts. They are concerned by ethical issues such as equity and sustainability. My own children are Gen Alpha and they are questioning the value of traditional work and life pathways. They hope for life, learning and work to be self-directed, flexible, inclusive and gratifying.

Learning will continue to be personalised, as well as gamified, ‘stacked’ through a range of microlearning opportunities, and lifelong. Schools will continue to reflect on the purpose of teachers as experts who broker learning experiences for students, and schools as hubs of learning opportunities that allow each learner to thrive.

Generative AI

2024 has been a year of the rise and rise of generative AI as collaborator in learning and teaching, with tools such as ChatGPT, Microsoft Copilot and Google Gemini becoming mainstream. Technologies such as artificial intelligence, and extended realities, continue to be tools with which educators develop awareness and intentional deployment.

AI can be a useful accelerant for research, thinking and writing, reducing the time it takes to complete tasks. Using AI as a collaborator and productivity booster can support the work of those in schools. AI can, for example, be used for generating quizzes, transcribing meeting minutes, writing sample test questions, analysing curriculum documents, summarising information, explaining key concepts, drafting communications and generating exemplar responses.

Students can use AI in a range of ways, ensuring that they reference and attribute it appropriately. They might use AI to conduct initial research on a topic, search for useful resources, create digestible summaries of complex information, brainstorm ideas for creative tasks, translate language, generate practice questions, or create study schedules.

Of course, any technology must be used responsibly, ethically, safely, and with a healthy level of scepticism. Critical questions include asking ourselves and our students about biases inherent in AI models, what is excluded by an AI model, assumptions embedded in an AI ‘voice’, and how we might verify the accuracy and validity of the information provided.

Generative AI will continue to shape education as we collaborate with it and develop our use of it as a tool to enhance learning, teaching and leading. Yet teaching and leading are not purely transactional processes that can be replaced by artificial intelligence. Technologies cannot replace authentic voice, teachers that see and know their students, compassionate leadership, or nuanced and context-embedded decision making.

Holistic Wellbeing

Schools are places of human connection and complexity. In my chapter for the 2019 book Flip the System Australia: What Matters in Education, I wrote that “education is not an algorithm but a human endeavour”, a line which seems more poignant now that our lives are increasingly shaped by algorithms, from the route we take to a destination, to the music to which we listen, to what we see on the internet or social media. In 2024, wellbeing has continued to emerge as something with which schools and education systems constantly grapple. Challenges include student absenteeism, student mental health, teacher recruitment and retention, and teacher and school leader wellbeing.

We need to feel safe and well if we are to learn, and so learning for students is about more than intentional teaching; it is facilitated by positive relationships and learning environments in which learning is valued, progress is expected, and mistakes are seen as opportunities to grow. For students, responsive pastoral care programs and robust pastoral structures provide a holding environment in which every child is known and noticed.

For educators, schools are considering what can be automated or relinquished from staff workloads, and how staff can be empowered to shape practices and policies. In 2024, my school worked with staff to create flexible working guidelines, enabling flexible working where possible, based on role and individual circumstance. Schools are additionally working to develop cultures for staff of safety, community, growth and being supported in their professional and personal lives, as well as the fulfilling shared purpose of educating young people and partnering with families.

Schools need to continue to provide opportunities for meaningful human connection. We need to continue to see education as a human endeavour, about people, belonging and community. In 2024, there were people in my school community who faced hardship and sorrow. It is these moments—often quiet and unseen—that remind us that the greatest privilege of leading is not in celebrating accolades or public successes, but in walking alongside others in private moments of grief and sadness. It is in these moments that the school as community comes to the fore and we most lean in to our humanity in order to support one another.

It is vital that schools create cultures of high care, high challenge and high trust for all in our school communities, including students, staff and families. I would add that these environments need to be high observation, in which we see, hear, know and support each individual. Key parts of education work are noticing, listening, empathising, and offering care. One thing we can all focus on in 2025 is paying attention to our daily interactions and being truly present with those in our community.